Annual Maintenance Contracts that keep your Royal POS running at peak performance — unlimited support, updates, and priority response.
An AMC with Royal POS is not just a support contract — it is a business continuity guarantee. Your contract covers unlimited support calls, software version updates, annual system health checks, priority on-site response within 4 hours in the Bangkok metro area, and discounted hardware replacement. Over 800 businesses across Thailand trust Royal POS AMC to keep their operations running without interruption.
Choose your AMC tier and sign the agreement. Coverage starts immediately.
We perform a full system audit within 7 days of AMC start to baseline your setup.
All new Royal POS versions are automatically included and deployed with your approval.
AMC clients jump to the front of the support queue — guaranteed 30-minute response.
12-month review meeting to assess performance and plan any needed upgrades.
No limit on the number of support requests during the contract period.
All Royal POS updates included at no extra cost.
Quarterly system health checks and performance optimization.
30-minute response guarantee, 4-hour on-site for critical issues.
15% discount on all hardware replacements and upgrades.
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